Different manufacturers have different shipping policies, so make sure you match the manufacturer to the right shipping policies.
Any questions or concerns, please contact us at webmaster@stainlesssteelcookware.biz
Classicor/Kinetic/Color Cast/Leyse/Kitchen Basics
Terms:
At this time we only ship by UPS Ground. Although, we reserve the right to change this at any time.
Most items are guaranteed to ship within 10-12 business days. From the time payment is submitted until the day the customer receives the order, it can take up to 10-12 business days-usually you will receice it sooner. We state the 10-12 days mainly for the winter months when some orders are delayed due to weather conditions.
Ships FOB Davenport, IA
Gourmet Standard
Terms:
At this time we only ship by Fedex Ground with Signature Required. Although, we reserve the right to change this at any time.
Most items ship within three business days of receipt of order.
Ships FOB Kent,Washington
Below applies to all:
The warehouse makes sure that products are well stocked at all times, but if for some reason a backorder does occurs, you will be contacted and given two options:
1.Place it on backorder.
2.Cancel.
Upon receipt of your shipment, please verify the invoice to your produt received and notify us within 7 days of any discrepancy or damage.
Please Note:
If product is damaged when received, please keep all original packaging. It will need to be inspected by the carrier.
We do not ship outside of the United States at this time.
Credit Card Policy
We accept Visa, Master Card, Discover & American Express
Checks Or Money Orders Are Accepted
Yes, we do accept mail order, fax orders & phone orders !
Checks and money orders will have to go through a waiting period to clear.
Please send to:
Lois Selph
% Stainlesssteelcookware.biz
5438 Bobcat Court
Frederick, Colorado 80504-5477
Or call : 720-652-9727
Or fax: 720-652-9729
Return Or Credit Policy :
On Merchandise Return Policy Page Of This Website
This gives you a detailed report of our return policies.
If you have any questions or concerns, please contact us...we would love to hear from you!
