eLayaway, LLC is an online payment processor that provides merchants with the ability to accept payment on layaway terms based on their individual preferences. eLayaway and its affiliates offers its services to consumers subject to the following TERMS and CONDITIONS.
1. eLayaway charges a flat 1.9% transaction fee on the final balance (including sales tax and shipping where applicable).
2. Unless otherwise specified in the merchant’s TERMS and CONDITIONS, installment payments are derived by equally dividing the final balance over the term of the transaction. The first of these payments is considered the deposit.
3. Payment terms and schedules are set by each individual merchant. eLayaway does not limit any transaction due to final amount (minimum or maximum) or payment terms.
4. eLayaway charges a $25 cancelation fee for each transaction canceled before its maturity. This fee is in addition to the 1.9% transaction fee. Any balance on the account will be returned to the consumer.
5. Default is defined as two consecutive payments that are returned from the consumer's bank. If a consumer defaults on the eLayaway account, the account will be assessed a default fine of $25 in addition to any fees charged by the transacting banks. This fee is in addition to the 1.9% transaction fee. Any balance on the account will be returned to the consumer.
6. In the event a merchant cannot complete the transaction as agreed, the consumer will receive a full refund.
7. eLayaway makes no representation or warranties of any kind, expressed or implied, as to the information, content, materials or products sold by our network of merchants.
In addition to these TERMS and CONDITIONS, your purchase may be subject to the merchant’s additional TERMS and CONDITIONS whom, for the sake of this transaction, supersede eLayaway’s TERMS and CONDITIONS where applicable.
Security
System Security
eLayaway uses 256-bit Secure Socket Layers Encryption (SSL) whenever sensitive information is sent or received. A SSL connection encrypts all information sent between your browser and our server. This provides an extremely high degree of confidentiality. All data sent over an encrypted SSL connection is protected with a mechanism for detecting tampering. It will automatically determine whether the data has been altered in transit.
Control Scan Verification Services
New security threats and fraudster methods are uncovered daily and require a proactive approach prevention. In addition to eLayaway's strict policies and ID address verification procedures, a third party verification service is used to identify, measure and prioritize security, privacy, quality, accessibility and compliance risks.
Control Scan was selected for verification services on eLayaway for their commitment to uphold the most extensive award winning security verification policies.
Control Scan provides weekly scans to test ...
- Replication of real life attackers for over 11,000 vulnerabilities.
- Verify that governmental standards are being met.
- Uphold Payment Card Industry Compliance.
Fraud Security
The eLayaway system is one of the most fraud resistant payment systems available. The process of paying over time before item delivery does not work well when a criminal is trying to quickly make a purchase, take delivery and disappear. The eLayaway system also verifies the identity of every consumer who makes a purchase through the system or changes important account information. This makes an individual accountable if they decide to use another person's banking information to fund a transaction or switch important data. The eLayaway system does not allow transfers of money between any two or more accounts. This decision was made to eliminate internal network theft. The management of eLayaway works hard to make sure we are operating the most fraud resistant payment system on the Internet.
Information Security
eLayaway takes pride in protecting the information of our merchants and consumers. The information that is collected is stored safely in our database and is never shared with any third party companies.
Financial Security
Financial security is always the most important aspect of a functioning payment process. To ensure the highest levels of security for our consumers and merchants we have chosen to use escrow and cash management services provided by HSBC Bank. HSBC is one of the largest, FDIC insured financial institutions in the world. They boast cutting edge cash management technology and the ability to allow our merchants individual access into their bank web site. This makes it easy to monitor accruing funds and transactions.
Security
Frequent Questions and Answers
How can I make certain eLayaway merchants are not fraudulent?
We will take any steps necessary to protect our consumers from fraudulent behavior. Our merchants will have to pass an application process and identity verification process. From there, they will enter into a legal contract with us. We have put procedures in place to make sure only legitimate retail stores are offering eLayaway.
Is eLayaway Secure?
Yes, eLayaway.com and the payment module that exists on our merchant web sites are secured by a 256-bit SSL Certificate. This certificate establishes an encrypted link between our secure server and your web browser. Ensuring that all information passed to eLayaway remains private.
Is it possible for someone to make a purchase pretending to be me?
All eLayaway customers are verified using our proprietary identity verification process.
How safe is your payment system compared to others that are available?
We offer the highest level of security features you can find with any payment process provider. Also, our “paying multiple payments before products are shipped” is not very attractive for someone looking to commit identity fraud.
Your system holds customer sensitive information, what measures are taken to ensure that is safe from hackers?
Our system is monitored and scanned once a week by Control Scan's Verified Secure Vulnerability Scanning Service to ensure that our system is secure.
Account Information
Frequent Questions and Answers
How do I obtain a lost user name or password?
Your user name is the email address you used to sign up with eLayaway. You can retrieve your password by clicking on the “Forgot Password” link under the login box on eLayaway's homepage.
Is there a limit to how many purchases I can make?
No, but eLayaway encourages our members to be responsible in using the eLayaway system.
Can I access information about my payments and balance for a purchase?
You can view and manage all your account information online 24-7. Simply login at eLayaway.com using the email address and password created during registration.
How do I change my personal information?
You can change your personal information online. Login to your account at eLayaway.com using your email address and password created during registration, then click on "My Account" and then "Edit My Profile."
Do I need to be registered as a member of eLayaway to shop with one of your merchants?
Yes. You need to be an eLayaway member before you can use the eLayaway system.
What shows up on my bank statement when I make an eLayaway purchase?
eLayaway.com
Do I have to remember to make my eLayaway payments ?
No. Your payments are automatically taken out of your bank account in correspondence with your payment schedule.
How often can I set my payments?
You have the choice of semi-monthly or monthly.
What happens if my bank account does not have sufficient funds to make the payment?
After the original payment is declined, you will have 7 days to bring your account up to date. After that your account will be assessed as “In Default,” and you will be sent back the money you have paid minus a default fee of $50.
What is your privacy policy?
Go to eLayaway web site to view our Privacy Policies.
Cancelation Policies
Frequent Questions and Answers
When are the purchase cancellation fees charged?
The cancellation fees are charged immediately. Any remaining funds will be transferred by ACH within three business days.
Is there a fee associated with canceling my account?
No, there is not a fee for canceling your membership account.
How do I cancel my eLayaway membership account?
Please call us toll-free at 1.888.215.3999, and we will be happy to cancel your account.
Is there a fee associated with canceling a transaction?
Yes, when you cancel a transaction, you are assessed a $25 fee.
How do I cancel an eLayaway purchase?
Please call us toll-free at 1.888.215.3999, and we will be happy to cancel your purchase.
Company Information
Frequent Questions and Answers
What is eLayaway?
eLayaway is a network based electronic layaway payment system. We contract directly with merchants who offer the payment system to our members. The eLayaway system allows merchants deeper market penetration while offering consumers a more fiscally responsible way to make purchases on line.
Who is eLayaway?
eLayaway is a Tallahassee based technology company. The payment system has been utilized for over two years by a group travel firm named Triadium Holdings, LLC. eLayaway is managed by a executive team with vast technical and entrepreneurial experience. eLayaway also maintains partnerships with the leading banks and financial institutions in the nation.
How does eLayaway work?
The eLayaway system integrates into our merchant’s existing e-commerce solutions. Once the system is integrated our members are able to purchase products the merchant is offering through eLayaway. Once a product is selected, our member chooses the payment term, amount and frequency that fits into their budget. The agreed upon payments are automatically deducted via ACH. Once the transaction is paid in full the merchant will ship the product.
What currencies does eLayaway accept?
At this time we only accept US dollars. Our relationship with HSBC will eventually allow us to accept international currencies as we grow.
How long has eLayaway been around?
eLayaway has been processing transactions for over two years. We worked directly with our first client, Triadium Holdings, LLC to beta test the system.
Where are you located?
Tallahassee, FL
General Questions
Frequent Questions and Answers
Why should I use eLayaway?
eLayaway is the first payment system of its kind. It allows you to shop at our participating merchants and easily afford the purchases you want to make. And best of all, you get to decide your payment schedule and pay over time. Once all payments have been received, your purchase is shipped. It 's as easy as that!
Does it cost money to become an eLayaway member?
No, your membership with eLayaway is free!
How does eLayaway work?
eLayaway is an automated payment system that utilizes ACH technology provided by HSBC Bank. After selecting a product and payment schedule, your payments are automatically deducted until the purchase is complete. Once the purchase is complete, your product is shipped to your doorstep.
Do I have to obtain credit approval to use eLayaway?
No, eLayaway does not perform a credit check.
Do I need a checking account to use eLayaway?
Yes, a checking account with a bank routing number is required to make purchases with the eLayaway system.
What is the most expensive item that can be bought using eLayaway?
The pricing and products offered are all determined by our participating merchants. The eLayaway system alone does not have a price limit.
How do I make a purchase?
Once you select a merchant from the "Start Shopping" page, you will be able view their product offerings. Simply find a product that the merchant offers on eLayaway and click the "eLayaway Now" button.
What merchants offer eLayaway?
Start Shopping" from the eLayaway homepage. eLayaway is actively working with the largest merchants in the country to expand it’s growing merchant network.
How much does it cost to use eLayaway?
eLayaway only charges a one time transaction fee of 1.9% on the layaway total.
Is my money secure with eLayaway?
We understand how important it is for your money to be secure. We have partnered with HSBC to keep your money safe. HSBC is a FDIC insured bank with over two trillion dollars in assets.
What is the maximum amount of payments I can make?
Participating eLayaway merchants can set their own guidelines regarding the length of payments.
What products can I buy using eLayaway?
eLayaway can be used to buy anything your heart desires. Currently, we are seeking a diverse network of merchants so that you have a vast assortment of products that you can purchase using eLayaway.
I am a business owner, how can I offer eLayaway?
Browse over the “Merchant” section of our site. After reviewing, sign-up to become a registered merchant. It's as seamless as that. What fees are associated with eLayaway?
The only fee associated with an eLayaway purchase is a 1.9% transaction fee that is charged to the consumer. There may also be cancellation fees that are explained in our “Cancellation Policy” section.
Are there any hidden fees or costs?
No, our fee schedule is clearly marked on our web site and inside of our policies.
What is the difference between eLayaway and a credit account?
A credit account requires qualification by the means of a credit check. Credit accounts also have limits and interest charges. eLayaway does not require a credit check, has no limit, and absolutely no interest.
Can I use a credit card to pay for my eLayaway purchase?
eLayaway processes payments through a process called ACH. ACH is a secure method of electronically transferring funds. It is as simple as paying with a check.
Do I have to pay a security deposit to use eLayaway?
eLayaway does not require a security deposit. However, some merchants in select industries may require a deposit to guaranty your purchase. A couple good examples are one of a kind items and travel related purchases.
Is eLayaway responsible for the product quality and timely shipping?
Product quality and timely shipping is dependent upon the merchant, not eLayaway.
For Consumers
Introducing, the payment alternative that offers...
FREE MEMBERSHIP
Becoming a member is free and easy. Simply visit eLayaway.com to create an account or join during the checkout process of any of our participating merchants.
MORE BUYING POWER
eLayaway offers a safe and affordable payment alternative without tying up credit or subjecting the purchase to high-interest credit card fees.
NO CREDIT CHECKS OR SPECIAL QUALIFICATIONS
Anyone 18 years or older can join. No credit card required. An active checking account is all you need.
FREEDOM FROM CREDIT CARDS
For customers who are near or beyond their credit limit or those who simply want to avoid high interest credit card fees, eLayaway is the smart choice.
FLEXIBLE PAYMENT SCHEDULE
Similar to traditional layaway, eLayaway lets you make regular automatic installments on goods or services, with delivery upon payment in full. Since you set the payment schedule* and amount, every purchase can be tailored to fit any budget or lifestyle. A TOOL FOR PLANNING AHEAD
Whether it’s travel, a seasonal wardrobe or college tuition, eLayaway makes it easy for smart shoppers to plan ahead and buy on their terms.
NO HIDDEN CHARGES OR MOUNTING INTEREST
eLayaway makes shopping painless by eliminating hidden charges and monthly interest fees. Members pay a one-time transaction fee of just 1.9% on the initial purchase price – no matter which payment schedule they choose.
TRUSTED MERCHANTS
Use eLayaway with participating merchants just as you would any other payment option.
NO RISK
You have the right to cancel any purchase and will receive a refund less a standard cancellation fee of $25.
SECURITY AND IDENTITY PROTECTION
eLayaway has partnered with trusted experts like HSBC, ControlScan and IDology to ensure the security and integrity of every transaction. Identity verification measures are integrated into the eLayaway system to prevent fraudulent purchases. To ensure full accountability, all eLayaway payments are stored in merchant escrow accounts until the transaction is completed. The eLayaway payment module has built-in 256-bit SSL encryption to keep transaction data secure.
* Payment terms and schedules are set by each individual merchant. eLayaway does not limit any transaction due to final amount (minimum or maximum) or payment terms. † Purchases may be subject to individual merchant’s additional terms and condition superceding eLayaway’s terms and conditions where applicable.
